Looking back through the last 12 months of editorial, here are 10 stories that helped you with advice on money, respect, and getting along with others.
Leading off
Looking back, but not dwelling on 2010
Make no mistake about it ... DAD Editor Kevin Henry hates New Year's resolutions almost as much as he detests mustard. Find out why, and discover why you shouldn't be focused on the rear-view mirror of life. Click to continue Share:
Case presentation: The importance of the words we use
Why is it that when discussing treatment, both the patient and clinician pay too much attention to what the insurance maximum is for the year? Tija Hunter, CDA, EFDA, always thought the biggest concern should be patients’ health and well-being. Click to continue Share:
The power of good customer service is contagious
The stress of busy schedules and lack of time has many of us wound tightly during this time of year. Take time to de-stress, find something positive in every situation, and know you are not alone in feeling frazzled, says Natalie Kaweckyj, LDA, RF, CDA, CDPMA, COA, COMSA, MADAA, BA. Click to continue Share:
Introducing the DIQ Marketplace
Browse and post classified listings relevant to the dental industry. Categories range from Job Opportunities to Practices For Sale and everything in between. Print/online classified combo advertising packages available. Click to continue Share:
Clinical knowledge
Dental assisting in California has a makeover
As the government relations chairperson for the California Dental Assistants Association, Leslie Canham, CDA, RDA, has been involved with the new duties that are allowed in all dental assisting categories, and the addition of two new dental assistant permits. Click to continue Share:
KOMET Korner Q&A with Shari Becker, CDA, RDA, FADAA
This month, Shari talks about the importance of an assistant’s professional appearance in the office, how you encourage your office to keep up with OSHA guidelines, and how you can educate your patients about the oral-systemic health connection. Click to continue Share:
AADOM names Office Manager of the Year
The American Association of Dental Office Managers (AADOM) named Melissa Meredith, the office manager for Dr. Andrew G. Orr of Central Arkansas Dental, as the recipient of the sixth annual AADOM Office Manager of the Year Award. Click to continue Share:
Tips for successful case presentation
Here are a couple of tips from Lynn Mortilla, executive director of the ADIA, to help encourage patients to accept treatment, and ways to be sure your patients are satisfied with the care you’re providing for them. ...Click to continue Share:
DAD invites you to forward this newsletter to colleagues or associates who might be interested.
If you are a current subscriber, you can unsubscribe from this newsletter by clicking this link:
here
You may also contact us to by clicking here or you can write to us at:
PennWell Corporation
c/o E-mail Unsubscribe
1421 South Sheridan Road
Tulsa, OK 74112
USA
