https://www.dentistryiq.com/products.html?sponsored=topic1 Principles of Practice Management Newsletter August 8, 2017

Are your patients satisfied with your services?

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I had a fight with Dr. Josh Austin

Josh and I are buddies. We've known each other for about a decade now. In that time, we've started our own dental practices, launched our lecturing careers, and joined the Dental Economics team. And like all friends, we have our disagreements. Fortunately, this particular heated exchange was caught on video.  
 
Watching this video will surely be an emotional roller coaster for you. You'll see two friends nearly be torn apart by a harsh revelation. Can we set aside our differences and rekindle our bromance? Watch the video here to see what has Josh and me so excited.

Cheers!
Chris Salierno, DDS

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Survey says dental patients are dissatisfied: Solving the patient experience problem

A recent survey from West Monroe Business consultants reveals that many dental patients are not satisfied with their dentist's office. Yet overall, dentists don't believe that "customer experience" is important in dentistry. Kristin Irving says it's time to change that thinking.

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Human Resources Questions for Dentists: Warnings about workplace cameras?

Handling a small business and issues that come along with overseeing a staff can be daunting for some dentists. The experts at Bent Erickson & Associates are here to help. Here they answer questions about cameras in the workplace, tricky job interviews, and vaccinations.

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4 ways to prevent practice-killing regulatory fines

Warning: Dental practices are at risk like never before to be hit with steep fines imposed by government agencies for failure to follow applicable dental practice regulations. But recent studies show that many dentists don't know the regulations. John B. Roberson, DMD, asks, do you know the regulations? Find out here.

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Millennials are changing face of dentistry: The generational trifecta of tech, priorities, and finance

While the dental industry is still dominated by boomers, Jason Post says it's the millennial dentists who are shaping the future and setting new trends. What does the future of the profession have to look forward to?

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Thursday Troubleshooter: Can dental practice pay assistants and not hygienists?

In this popular weekly column on DIQ, dental professionals share their work "troubles." In this one, Kurt Tullar of CEDR Solutions explains whether or not it's legal for this dental practice to pay assistants but not hygienists during downtime.

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FROM OUR SPONSORS

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Thomas Wirig Doll tax, retirement, and wealth advisors

Wealth is about more than accumulation, and wealth management demands more than a single perspective. The experts at Thomas Wirig Doll guide dental professionals in their financial planning so that dentists and their staff members can feel confident in their financial decisions. Learn more about TWD here.

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