EMS Insider Update   |   View Online   |   March 21, 2018   |   Forward to a Friend

Monthly Recap


Falsification of Records: A Deadly Sin

A single record falsification can end employment, jeopardize continued certification and licensure, and potentially lead to civil lawsuits and criminal charges.What exactly is falsification of records? How prevalent is it? Given the risks, why do people do it? This article will explore these questions and provide specific cases. More»


Turning the Corner: New Economic Models Are Changing the Face of EMS Delivery

It’s taken more than 20 years, but it seems EMS has finally turned the corner on the vision imagined by the authors of the preamble for the EMS Agenda for the Future, written more than 20 years ago. They predicted a future where EMS is key to “community-based health management that is fully integrated with the overall healthcare system.” More»


Leveraging Mobile Technology to Improve Pre-Hospital Care: An Interview with James Woodson, MD

As a board-certified emergency physician, James Woodson witnessed firsthand how technology has evolved in healthcare. A resource that has become an everyday commodity to industries of all sizes, mobile technology has the potential to transform how EMS services operate and improve patient outcomes in the prehospital setting. In this interview, Woodson explores how mobile technology is becoming a solution now and for the future. More»


Does Your Current Billing Service Set Your EMS Organization Up for Success?

To achieve the Triple Aim of improved quality, cost, and patient experience, EMS organizations are increasingly accountable for patients’ quality of care while reducing total costs. Meanwhile, as industry competition and operational expenses continue to grow, it's become paramount that they manage high-performing billing operations to increase and accelerate cash flow. Under these evolving conditions, traditional billing approaches are no longer enough to remain competitive and profitable. More»


Key Performance Indicators: Where Do We Start?

This is the second article in a series about performance measurement and improvement. This article is a real world scenario based on a fire and emergency services organization that provides service for an affluent suburban county with a population of 750,000 and an annual EMS call volume of over 40,000. This organization started the effort to record, measure, and analyze performance data when they found they couldn’t answer basic questions about their performance. More»


The 2018 American Ambulance Association's Stars of Life: Nominations are Open!

The American Ambulance Association’s Stars of Life program celebrates the contributions of ambulance professionals who have gone above and beyond the call of duty in service to their communities or the EMS profession. More»


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