EMS Insider Update   |   View Online   |   May 16, 2018   |   Forward to a Friend

Monthly Recap


Just Culture & High Reliability: The Initial Approach

It turns out that Just Culture is just one part of a larger strategy to become a Highly Reliable Organization (HRO). When instituted as an individual “program” and not as one part of a larger philosophy related to risk reduction and reliability, one-off Just Culture programs are likely to fail. More»


The Importance of Working Together: An Interview with Rick Murray

Rick Murray, director of EMS and preparedness at the American College of Emergency Physicians, has been with ACEP for more than 20 years, and before that he was a paramedic, instructor and EMS Coordinator. During his career, Murray has helped drive the evolution of EMS on the national scene. In this interview, Murray talks about how EMS has evolved, the importance of working together and why EMS Week matters. More»


Key Performance Indicators: A Mature Agency

This is the third and final article in our three-part series about performance measurement and improvement. This article reviews the practices of Medic, the Mecklenburg (N.C.) EMS agency. Medic operates the busiest 9-1-1 EMS agency in the state of North Carolina. Medic’s responsibilities span 544 square miles, including the rapidly expanding city of Charlotte, N.C. More»


The Balancing Act: Knowing When to Manage and When to Lead

This is the fifth article in Jonathan Washko’s EMSology series, which aims to share the wealth of knowledge and wisdom that Jonathan has gathered in his 30-plus years in EMS. In this article, he discusses the difference between management and leadership - and how leaders balance the two concepts. More»


Highlights from the First Annual Midwest EMS Expo

The first annual Midwest EMS Expo took place May 2-3, 2018, in La Crosse, Wisconsin. Co-sponsored by the American Ambulance Association (AAA), Professional Ambulance Association of Wisconsin (PAAW), and Minnesota Ambulance Association (MAA), the Midwest EMS Expo features content from national- and state-level ambulance experts. As the official media partner of the Expo, JEMS was on site for the inaugural event. More»


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